Problems with goods and services

An issue with something you’ve paid for can be a legal problem, even when we don't think of it as legal.

Understand when problems are legal problems

We can all experience problems with things like refunds, faulty products, scams or fixing energy bill mistakes.

If you need help solving problems with something you've paid for, there are many legal resources available.

Knowing that your problem could be a legal problem means you can find the help to solve it. 

Find the right help

Whether your problem is big or small, once in a lifetime or every day, Victorian Law Week is an opportunity to learn how the law can help. 

Find an event

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Understanding scams and how to stay safe online
Illustration of a badge with a padlock inside
Ever been scammed? Discover what to do and how to avoid them with this free online event.
Mastering trademarks with Rosalyn Gladwin
Hand holding a wooden cube marked with the trademark 'R' symbol on a blue background
Ever wanted to know more about trademarks? Join Rosalyn Gladwin for an insightful session where you’ll explore the fundamentals of trademarks.
Empowering non-legal service providers with legal insight - Mildura
Illustration of people looking at different texts
An event for community workers, health professionals and service providers that assist vulnerable & disadvantaged people in our community to meet the community legal centre's staff and find out more about how we can help.
Empowering non-legal service providers with legal insight - Swan Hill
Illustration of people looking at different texts
Are you a community worker, health professional or service provider? This event will help you to provide informed support to your clients.
Legal basics for small business
Young man at his computer
Starting and running a business can be both exciting and fulfilling. This workshop will teach you all the legal basics you need to know.
Legal essentials of starting a business
Man in apron on his phone standing beside shelves of potted plants
Ready to start a business? Let Ruth Ong guide you through the legal essentials of setting up your own business.

Catch up, on-demand

Check out the on-demand resources and recordings of some events you may have missed from Victorian Law Week.
On-demand
On-demand
Booked out
Booked out
Available
Available
Booking fast
Booking fast
Cancelled
Cancelled
Past event
Past event
Business
Business
Criminal law
Criminal law
Disability
Disability
Discrimination & abuse
Discrimination & abuse
Emergencies
Emergencies
Employment
Employment
Entertainment
Entertainment
Family & relationships
Family & relationships
Fines & complaints
Fines & complaints
Goods & services
Goods & services
LGBTIQ+
LGBTIQ+
Legal help
Legal help
Legal information
Legal information
Mental health
Mental health
Neighbour disputes
Neighbour disputes
Power of attorney
Power of attorney
Property & renting
Property & renting
Senior Rights
Senior Rights
Technology & scams
Technology & scams
VCE Legal Studies
VCE Legal Studies
Wills & estate planning
Wills & estate planning
Women
Women
Young people
Young people
Top picks - Fitzroy Legal Service
Top picks - Fitzroy Legal Service
Top Picks - Barwon Community Legal Centre
Top Picks - Barwon Community Legal Centre
Top picks - Justice Connect
Top picks - Justice Connect
Top picks - Victoria Legal Aid
Top picks - Victoria Legal Aid
Top picks - Victorian Ombudsman
Top picks - Victorian Ombudsman
Top picks - Victorian Inspectorate
Top picks - Victorian Inspectorate
Top picks - Villamanta
Top picks - Villamanta
Everyday legal needs
Everyday legal needs
People, places and change
People, places and change
Highlights
Highlights
Housing
Housing
Rights
Rights
Goods and services
Goods and services
Family and relationships
Family and relationships
Financial
Financial
All
All
Barwon South West
Barwon South West
Gippsland
Gippsland
Grampians
Grampians
Hume
Hume
Loddon Mallee
Loddon Mallee
Melbourne
Melbourne
Text Link
In person
In person
In person
Text Link
Live online
Live online
Live online
Text Link
On demand
On demand
On demand